The customer is a large software company in Denmark, with branches in different Danish cities. Most of the customer’s business derives from software development: the company develops and delivers IT solutions for the local government, central government, and private markets.
Initially, the customer was the Danish Ministry of Education. Arcadia was selected as the supplier of the product and service through an EU tender and took part in all stages of product development, from business analysis to assistance in deployment and users support. When the Ministry decided to sell part of its products to private companies, it organized a tender, and the current customer won.
Being a leading player on government market, the customer decided to enforce its position in the educational and social networking systems sector by buying and further developing the solution Arcadia had developed and maintained.
The platform consists of a web part and native mobile apps. The customer decided to focus on the mobile part of the product. Users actively use mobile devices; they want to get information and use different features of the system without going to a desktop browser — right on their iOS and Android devices.
To give the users natural user experience on both platforms, it was decided to implement native iOS and Android apps with platform-specific user interfaces and design approaches.
The product needed to communicate via API with the server part of the web application addressing day-to-day needs of child-care organizations, their employees and children’s relatives.
The application is focused particularly on the parents’ needs:
The project is performed at Arcadia's side. The customer is involved in clarification of requirements. Arcadia is fully responsible for all technical aspects of the project, including collecting requirements, designing interfaces, software development and testing, maintenance and second line support, when we help the customer's service departments.
Getting the product that was already known and popular among systems for child-care organizations in Denmark, the customer decided to continue development with Arcadia. This allows reducing costs on system implementation and maintenance and gives the customer access to qualified technical and analytical resources with deep knowledge of the domain and the product.
The product is being constantly improved, which is proved by new users that install and use the product.